Privacy Policy & GDPR

This update describes how the "Neon Hooks" Service (hereinafter "we") processes personal data in the context of the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Controller

The controller for the operation of the website/app is the owner of the Neon Hooks project. For GDPR requests you can use the communication channel set out on your invoice/shop or request an email address from merchant support (Lemon Squeezy) where payment processing is handled by them as an independent controller where applicable.

2. What data is collected

3. Legal basis of processing

The processing for the provision of the contract (Article 6 para. 1 b΄ GDPR) — i.e. execution of the subscription/permission. Where consent is required (eg non-essential cookies/marketing), it will be explicitly requested.

4. Maintenance

Data is retained for the duration of the subscription/license and for a reasonable period thereafter for legal/tax obligations, unless longer retention is required by law.

5. Notification to third parties

We use third-party hosting infrastructure (eg Netlify) and APIs (eg Lemon Squeezy for licenses). These providers act as processors or autonomous controllers, according to their own policies.

6. Subject Rights

Under the GDPR you have the right to access, rectification, erasure, restriction, portability and objection, where applicable. You can also file a complaint with the Personal Data Protection Authority (Greece) or the competent authority of your Member State.

7. Security

Reasonable technical and organizational measures are applied (HTTPS, API access restriction, license validation). No system is foolproof; please protect your credentials.

8. International Transfers

If data is processed outside the EEA, appropriate safeguards (e.g. standard contractual clauses) as required by the GDPR apply.

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